Alexander McNabb

Five Smarter Tweeting Tips

Five Smarter Tweeting Tips

Tweet smarter, not harder

Just in case they’re of any use, here are five smarter Tweeting tips triggered by things I’ve been noticing cropping up on Twitter recently.

1) Want retweets? Write for retweets!
Just in case you’re asking, 117 characters is a ‘retweetable’ tweet – well, it is for me – you can retweet without having to edit my tweet. In fact, much of my Twitter editing time goes into editing other people’s tweets so I can share them. That’s partly my fault, I have a long twitter handle (this has long been a subject of debate, but it’s my name and I’m sticking to it) – but it’s also people not thinking about where their tweet is headed. This is not a good thing, as generally you’re sharing a tweet because you want to share information widely (otherwise, surely, you’d just be keeping it to yourself!) and retweets are grist to the sharing mill. With this in mind, it’s generally a good idea to keep Tweets to around the 120 character mark. And, of course, a link will further reduce your character count! This means some judicious editing, but doesn’t mean you have to sacrifice ‘proper’ language.

2) Edit like you mean it
I’ve come across a few posts out there about ‘why writers should tweet’ and the like and, while I generally agree that Twitter is a great way for content producers (that’s what we call writers these days. It’s so much more practical than ‘novelist’, isn’t it?) to connect with audiences, I think it has a much more powerful role to play. You see, Twitter is a fantastic editing tool. The discipline required to get your message across in 140 characters (or, in my case, in 117 characters) is considerable. But it can usually be done – and without resorting to eight year-old text speak – with a little consideration and some editing.

The skills used in twediting are the same skills we use when editing writing – boiling sentences down so they say what you mean without unecessary verbiage and redundancies, rephrasing sentences to make them crisper and clearer. In fact, rare is the tweet that couldn’t use a quick edit.

I thought I’d just pick a tweet at random to show what I mean:

The weather is so poetic this morning;the inspiration is just itching 2 get out doesn’t it?We hope that ur inspiration is fully active 2day

This tweet left one character .What can we do to improve it? Well, we can get rid of ‘this morning’ as we know it’s the morning. We could also get rid of ‘doesn’t it?’, although you could argue this is an invitation to engagement, which would be a good thing. So we’ll just change it to ‘isn’t it?’. And we can now ditch the ‘text speak’ and be left with a properly punctuated tweet of 120 characters that hasn’t lost a thing:

The weather’s so poetic; the inspiration is itching to get out, isn’t it? We hope your inspiration’s fully active today!

3) Delete Redundancies 
One word you can almost always ditch, in twitter and MSs alike, is ‘that’ – a word responsible for almost as many wasted bytes as Tim Berners-Lee‘s //. It’s almost always redundant. Phrases like ‘somewhere else’ can become ‘elsewhere’ and save five characters. And an odd thing I frequently see is hashtagged tweets that repeat the whole hashtagged phrase unnecessarily, as in:

Please read my book Olives! http://bit.ly/ttJ0Uq  #Olives

Obviously, the hashtagged Olives can go, the tab being appended to the remaining Olives. And you can stop saying ‘dah’ in that tone of voice, I see people doing this all the time.

4) Consider the structure of your tweet
People often seem to forget that starting a tweet with the @ character means that only people who follow you AND the person you’re @ing will see that tweet. If you want to address the widest possible audience, restructure your tweet to place the @ handle within the tweet itself, for instance:

Hey, @alexandermcnabb, I just bought your book! #Olives

Another thing about twitter handles is they’re not invalidated by punctuation, so if you tweet Hey, @alexandermcnabb! I’ll still get that tweet – there’s no need to add a space either side.

5) Bear context in mind
When you tweet ‘You’re absolutely right!’ to someone three hours after they have shared the tweet you agree with, you’re likely forcing them to backtrack the conversation to find out what on earth you’re talking about. Similarly, a Tweet like ‘I think you’d probably agree with @randomperson on this one!’ is hardly helpful.

Tweeting a link to your content more than once is a temptation, but I always think it’s politer to append ‘in case you missed this’ or another phrase that makes it clear you’re repeat tweeting.

Happy tweeting!

This piece also appears on Alexander McNabb’s personal blog ‘Fake Plastic Souks‘.

Want to read more?

If you liked reading this post about Twitter and tweeting, you might like some of our other Twitter-related posts:

A tweet in time saves nine (April 2010)

Twitter & Customer Service Survey (March 2010)

Tweets like grains of wheat (Feb 2010)

5 reasons Spot On PR uses Twitter (Jan 2010)

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Follow Spot On PR on Twitter

Posted in Internet, Middle East marketing, social media, Twitter | Tagged , , , , ,
Carrington Malin

Alexander at MediaME Forum 2011

Spot On PR Director Alexander McNabb spoke at the MediaME Forum 2011 in Amman, Jordan earlier this week about digital public relations and reputation management.

The annual event organised by Middle East advertising and marketing portal MediaME was attended by some 300-400 advertising, marketing, public relations and digital professionals from Jordan, Lebanon, Syria and around the region.

You can watch Alexander’s presentation here:

Alexander McNabb “the value of a ‘Like’ is zero”

You can watch more video from the MediaME Forum 2011 on the MediaME’s Ustream page. You can also download copies of presentations from the MediaME Forum here.

Want to read more?

If you enjoy watching Alexander’s presentation you might also like to read some of these posts on the Spot On blog:

Should you outsource your conversation? (January 2011)

When social media programs grow up… (July 2010)

Facebook bigger than newspapers? So what? (May 2010)

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Posted in brand marketing, Content, Disintermediation, Facebook, Internet, Measurement, Middle east, Middle East marketing, Middle East Public Relations, Online marketing, public relations, SEO, social media, Twitter | Tagged , , , , , , , , , , , , , , , ,
Alexander McNabb

The Freedom Meme

Al Jazeera English Image (Creative Commons)

A new report from the University of Washington’s Project on Information Technology and Political Islam comes to the conclusion that social media played a central role in the events we have all come to call ‘The Arab Spring’.

Ever since the events of early 2011 started to unfold around the region, there has been debate as to whether social media really had any impact or importance to events themselves, or whether Twitter, Facebook, YouTube et al were merely reflective of events and driven by overseas commentators rather than activists on the ground. The PITPI report is based on deep dive analysis of political website traffic, blogs, Facebook, Twitter and YouTube traffic, including analysis of over three million tweets sent over the period.

The report lists three key findings:

1) Social media played a central role in shaping political debates in the Arab Spring.

2) A spike in online revolutionary conversation often preceded major events on the ground.

3) Social media helped spread democratic ideas across international borders.

In analysing the traffic online from the period between January and April 2011, the report makes a number of interesting points. One such, for instance, is that there has been a significant and growing participation from women – 49% of Tunisian Facebook users are women, 36% of Egypt’s. The report points to women becoming online activists where they could not be active on the streets – some 30% of Twitter commentators in Tunisia were women and similarly, 33% of the active Tweeters in Egypt were female.

Logged Number of Tweets on #sidibouzid, by Location

Logged Number of Tweets on #sidibouzid, by Location. The blue bar indicates the period in which journalists began reporting that protests had reached the level of “thousands” of participants. Rights: The Project on Information Technology and Political Islam, University of Washington's Department of Communication (Creative Commons).

For those of us who were tracking events online day by day, the PITPI report is an interesting refresher as it looks back over events and adds numerical analysis to the narrative. The rhythm of Twitter traffic in particular is fascinating as the ebb and flow of tweets from inside Tunisia, Egypt and other neighbouring countries is mirrored by that of international commentary. 18% of Tweets about the Tunisian uprising came from within the country. The resignation of Ben Ali prompted a spike in traffic that was mirrored by political blogposts and over 2,200 Tweets from around the region.

The report identifies what it calls a ‘freedom meme’, the movement of conversation around the region about freedom and change triggered by events in Tunisia. In Egypt, where young people are highly connected by mobiles and the Internet, the word spread quickly, with Wael Ghonim’s ‘We are all Khalid Said’ Facebook page, mourning a blogger killed by the security services, topping 300,000 users.

The report also looks at the role of viral video in spreading the ‘freedom meme’, with millions of views of videos posted from Tahrir square at a time when Egyptian state television was showing images of calm and empty streets.

All in all, the PITPI report is an interesting document that repays a read if you have a view on the ‘did or didn’t social media play a role’. Although the volumes of videos, Tweets and Facebook posts the report analyses are relatively small on a global scale, their ability to combine with technologies such as mobile and with strong word of mouth meant they had a disproportionately large impact on public opinion and debate.

I get a feeling the label ‘the freedom meme’ will stick, too…

Links

You can read more about the University of Washington PITPI’s ‘Opening Closed Regimes’ research study and download the full report here:

New study quantifies use of social media in Arab Spring (UW Today News)

Download the full report (PITPI website)

Want to read more?

If you liked reading this post , you might be interested in our past blog posts on Facebook usage in the Middle East and North Africa and the Arab Spring:

Facebook Arabic Rising (June 2011)

Update: Egypt revolution reading list (January 2011)

Posted in Blogging, Facebook, General, Internet, Measurement, Middle east, social media, Twitter | Tagged , , , , , , , , , , , , , , , , ,
Carrington Malin

Night of the Twitter bots!

About 9pm Friday evening (Dubai time) my email inbox began filling up with ‘now following you’ email alerts from @spotonpr‘s Twitter account. My first thought was somebody must have name-checked us somewhere, perhaps a #FollowFriday thing, but a quick look at the Twitter handles showed that these were fake accounts (each account’s handle was first name + random letters). @Marquittaukykz, @Sumikobufdj, @Nakeshajyflj, @Cathleenvxexu, @Corinnevchtr and many others. No problem, I’ll delete them. We like to keep our follower list tidy and also feel  a responsibility towards other Twitter users to block and / or report obviously fake Twitter users.

After blocking the first twenty fake Twitter followers, and returning to my email, I found another inbox full of now following you alerts. This was not normal. Something was directing dozens of fake Twitter accounts to follow us automatically, and at some speed. And all the Twitter account holder names had one thing in common: they were female names. In fact, all the fake Twitter users had female names, a high quality profile pic and a somewhat unique profile bio including such gems as “”I love my art. Music is a big part of my life. I like to do stupid things at random moments.” and “I love sports ok just baseball and U F C fights lol Im a nice person kinda we all have our moments so basicly im a real woman”.

Fake Twitter accounts using auto-follow bots are nothing new. Bots are not always malicious, but there are nearly always downsides to using a ‘legit’ Twitter bot and the fact is that any automation of your Twitter account can make it appear automated and so less trustworthy. However, last night’s bots consisted of an automated script that followed hundreds or thousands of Twitter users in the hope that some of the users follow back. These bots seemed to be more discriminating than usual, mainly targeting Twitter accounts with comparable numbers of users followed and following (more than likely to find Twitter accounts that use auto-follow-back bots that way).

347 fake Twitter accounts followed @spotonpr last night! All in the space of a couple of hours (we reckon about 2-3 every minute). No harm done, but a lot of fake accounts are set up with malicious intent, so you be careful out there!

Want to read more?

If you liked reading this post about social media campaigns, you might also like:

Should you outsource your conversation? (January 2011)

When social media programs grow up… (July 2010)

Night of the anonyhaters (May 2010)

Twitter & Customer Service Survey (March 2010)

Tweets like grains of wheat (February 2010)

5 reasons Spot On PR uses Twitter (January 2010)

Follow us

Follow Spot On PR on Twitter

Posted in Internet, social media, Twitter | Tagged , , , ,
Carrington Malin

Hiring PR people for the digital age

A PR person needs all this, plus focus!

What requirements should we look for in today's PR person?

We’re a picky bunch. Responses to our recruitment advertisements tend to go into the thousands and by the end of the process we’ve usually narrowed entry-level applications down to a short list of two or three candidates. Our list of criteria has always been a long one. We believe in a holistic approach to communications and so even our specialists also need to be all-rounders. Spot On deals with some very large brands and so accuracy, attention to detail and ability to manage high value relationships are critical to our business. Needless to say, we aim to create best-practice campaigns and use new creative ideas, so education, working knowledge and smart thinking are also important to us. And then we’re operating in a multi-cultural, multi-lingual market with plenty of differences in local requirements across the Middle East region, which demand different communications and language skills.

Now add the Internet! More and more of our work is moving online and with the enormous momentum of social media, the Internet is an extremely fast moving environment for communications. We need, not only to be able to provide the right content and the right message to the right audience via the right platforms, but we need to be able to do this consistently, reliably and in-keeping with the strategies we’ve agreed with clients. Then there’s managing adherence to communications, digital and legal guidelines at Internet-speed. That’s usually under an hour, sometimes just a few minutes and on rare occasions less than that! And you can’t take for granted online communications stays online, since online news, comment and even a simple tweet can often jump into print and broadcast media. And, of course, anything seen, heard, experienced or published offline is only one step away from being posted on Facebook, Twitter, Youtube, blogs or other online platforms. Even those with an encyclopedic knowledge of Internet platforms, online demographics and digital practices can get wrong-footed sometimes as an online mention of seemingly little merit can become today’s trending topic.

What does this all mean for recruitment? Are we looking for a new type of PR person with a different skill set or has our long list of hiring criteria just got longer again? The answer, as it often is in the consulting world, is yes and no. As organisations re-shape their communications and marketing to ensure things work effectively both online and offline, so PR people must also be able to do both. To ignore one and focus on the other is going to result in a very blinkered approach to a communications requirement. Whilst it would be foolish for any PR person to ignore digital communications, 24/7 digital natives that ignore offline media, events, word-of-mouth and offline audiences aren’t often going to make very good PR people either.

This is a most difficult time – one of transition and change. The ability to comprehend that change, move with it and balance one’s responses to the changing environment have never been so important.

Asking for all the traditional hiring criteria for PR people, plus extensive digital skills and knowledge does seem like a tall order for both prospective candidates and employers. However, the truth is that much of this digital knowledge is becoming ‘a given’ and one day, sooner than you think, all of this will simply be called ‘communications’, digital or not.

If you are Arabic/English speaking and looking for an entry-level position in communications and marketing you’re welcome to introduce yourself and send your CV to careers(at)spotonpr(dot)com

Want to read more?

If you liked reading this post , you might be interested in the following:

Should you outsource your conversation (January 2011)

The coolest agency in the world (February 2010)

Losing the battle for control (January 2010)

Snarky – A PR person sometimes needs to be cynical (July 2009)

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Posted in General, Internet, public relations, social media | Tagged , , , , , , , , , , , , , , , ,
Carrington Malin

Facebook Arabic Rising

Facebook Arabic becoming language interface of choice for the Arab wordlThe Arabisation of Facebook is fascinating to watch. Facebook’s Arabic platform is growing at 175% per annum, about double the rate of overall growth, with growth in Arabic speaking users in Egypt and the Levant being over 200%. Facebook English users in the Arab world grew ‘just’ 45% during the same period.

Until recently many marketers pretty much took for granted that the region’s Facebook users were English speaking Arabs or expatriates, using Facebook in English and representing a fairly elite group of online consumers. It has become apparent that this is now far from being true.

This time last year we pointed out that the number of Facebook subscribers had reached a point where they outnumbered the newspapers being bought across the region: no longer a minority interest. The Arab Spring put paid to the idea that Facebook appeals to a narrow demographic in MENA. Now, with nearly double the subscriber base of May 2010, users of Facebook’s Arabic interface account for more than a third of all Arab world Facebook subscribers. By the year end, the number of Facebook Arabic users alone can be expected to outstrip the region’s newspaper circulations, while we may even see Facebook Arabic numbers achieve parity with the use of Facebook English versions.

This process is to be expected and is consistent with a new technology being adopted by a relatively young, highly educated, English speaking audience and then finding greater acceptance from ‘the street’ across the region, reaching deeper into society and also spreading from the cities. It goes without saying that pivotal to this process was the introduction of the Facebook Arabic interface itself in 2009.

The number of users of Facebook’s Arabic interface in the Arab world now stands at nearly 10 million, being about 35% of the region’s Facebook subscribers (compared with just 24% in May 2010). As might be expected, Egypt leads in the number of Facebook Arabic users, with 3.8 million users or 56% of its Facebook users opting for the Arabic language version. 41% of GCC users overall now use Facebook Arabic and 61% in the Kingdom of Saudi Arabia (the UAE’s adoption of Facebook Arabic being the lowest at 10%).

Language bias in the Arab World's top three Facebook communities

Language bias in the Arab World's top three Facebook communities

So, what does this all mean for the region’s marketers? Well, for starters, if you’re a consumer brand you really can’t afford to ignore Arabic in your Facebook marketing. There’s a fast growing audience of consumers on Facebook that are most comfortable using Arabic online and this audience is going to have different demographics, behaviours and content requirements.  We can expect Arabic to become the most popular Facebook language version in the region within a year and for the growth in English language users to slow further. In terms of country requirements, Facebook now makes more marketing sense for Egypt and Saudi, where Arabic users are joining the platform in numbers. The exception to the rule, as usual, is the UAE, which is likely to continue to be unrepresentative of the region with the dominant Facebook language being English for the foreseeable future.

Since Facebook seems to be becoming the region’s premier platform for sharing Arabic content (see Spot On’s Ten Middle East digital predictions for 2011), this is also going to put a premium on Arabic language content generation and so we can realistically expect pressure on the region’s existing skilled resources for the creation of quality editorial material, written, filmed or recorded, for Facebook.

Want to read more?

If you liked reading this post , you might be interested in our past blog posts on Facebook demographics and usage in the Middle East and North Africa:

Egypt Facebook demographics (January 2011)

Ten Middle East digital predictions for 2011 (January 2011)

Facebook adds 1 million more Arabic users (August 2010)

Facebook bigger than newspapers? So what? (May 2010)

15 Million MENA Facebook Users – Report (May 2010)

Facebook with us!

Join Spot On PR’s Facebook page

Posted in Facebook, General, Internet, Internet research, Middle east, Middle East marketing, Newspapers, research, social media | Tagged , , , , , , , , , , , , , , , , ,
Alexander McNabb

Who’s Afraid Of A Regulated Web?

Point, click, voteFrench president Nicolas Sarkozy has come out and said he wants a regulated web – “You need to hear our limits, our red lines” he told an audience at the two-day ‘e-G8′ conference. The AP report is linked here. His is not the first whiff of regulatory sulphur, of course – only the other day I posted about the British culture secretary sending out a clear ‘enough is enough’ message regarding privacy on the Internet after Twitter ‘made a mockery’ of that Great British Institution, the super-injunction.

Of course, it should come as no surprise to hear those who govern us (all too often, you can’t help but think, forgetting they’re supposed to be representing us) starting to talk about regulation. Wikileaks was a massive wake-up call to governments, followed by the wake-up call of the ‘Arab Spring’. We now know two things we did not fully appreciate a year ago.We have to redefine privacy, secrecy and transparency and we have to redefine governance, the aspirations of people and the way in which they are represented.

But redefining these things doesn’t necessarily mean micro-regulating them, at least in part because it’s so fast moving out there you’d be hard put to keep up – and that’s a key problem governments have found in the past: you can’t create legislation that keeps up with innovation. The Microsoft vs DOJ case showed quite clearly that an entire technology market, let alone platforms and applications, can change during a single action in the courts, let alone the time taken to draft and pass a piece of well defined legislation.

Establishing a set of principles might be a nice approach to take, but then we’ve been doing that ourselves: up to now, morality and behaviour on the Internet have been largely a function of communities – we all know what the rules are (if you use someone else’s link on Twitter, you include in the tweet that it was via them; if you send unwanted emails to people you’ll be called a spammer and face consumer unhappiness; if you hijack a hashtag, you’ll get pwned all over the place and so on) – or are in the process of coming to terms with changes and defining rules as a pretty much consensual process.

Of course, regulating the Internet in the name of privacy and responsibility is all very well, but we also have to be wary of regulating discourse – even when that discourse is uncomfortable for us. And here’s the issue at the heart of government discomfort with that discourse: the ability for people to share opinion and organise in shows of public opinion that are not ordered through the representational process that has put the people in government where they are.

I mean, imagine a world in which everyone’s voice could be heard! How insane would that be? A world where everyone had access to a viable way of voting instantly on any given topic, of canvassing opinions and sharing information without fear of corporate interference, lobbying or governmental mendacity, a world in which we didn’t actually need to be represented by politicians because we have the mechanisms in our own hands to represent ourselves.

Why do I need an MP to vote on my behalf in parliament when I can register a vote on a website instantly and have that vote counted in picoseconds? What if the Internet could slim down government in the same way it has slimmed down other disintermediated processes? What if?

This piece also appears on Alexander McNabb’s personal blog ‘Fake Plastic Souks‘.

Who’s Afraid Of A Regulated Web?

French president Nicolas Sarkozy has come out and said he wants a regulated web – “You need to hear our limits, our red lines” he told an audience at the two-day ‘e-G8′ conference. The AP report is linked here. His is not the first whiff of regulatory sulphur, of course – only the other day I posted about the British culture secretary sending out a clear ‘enough is enough’ message regarding privacy on the Internet after Twitter ‘made a mockery’ of that Great British Institution, the super-injunction.

Of course, it should come as no surprise to hear those who govern us (all too often, you can’t help but think, forgetting they’re supposed to be representing us) starting to talk about regulation. Wikileaks was a massive wake-up call to governments, followed by the wake-up call of the ‘Arab Spring’. We now know two things we did not fully appreciate a year ago.We have to redefine privacy, secrecy and transparency and we have to redefine governance, the aspirations of people and the way in which they are represented.

But redefining these things doesn’t necessarily mean micro-regulating them, at least in part because it’s so fast moving out there you’d be hard put to keep up – and that’s a key problem governments have found in the past: you can’t create legislation that keeps up with innovation. The Microsoft vs DOJ case showed quite clearly that an entire technology market, let alone platforms and applications, can change during a single action in the courts, let alone the time taken to draft and pass a piece of well defined legislation.

Establishing a set of principles might be a nice approach to take, but then we’ve been doing that ourselves: up to now, morality and behaviour on the Internet have been largely a function of communities – we all know what the rules are (if you use someone else’s link on Twitter, you include in the tweet that it was via them; if you send unwanted emails to people you’ll be called a spammer and face consumer unhappiness; if you hijack a hashtag, you’ll get pwned all over the place and so on) – or are in the process of coming to terms with changes and defining rules as a pretty much consensual process.

Of course, regulating the Internet in the name of privacy and responsibility is all very well, but we also have to be wary of regulating discourse – even when that discourse is uncomfortable for us. And here’s the issue at the heart of government discomfort with that discourse: the ability for people to share opinion and organise in shows of public opinion that are not ordered through the representational process that has put the people in government where they are.

I mean, imagine a world in which everyone’s voice could be heard! How insane would that be? A world where everyone had access to a viable way of voting instantly on any given topic, of canvassing opinions and sharing information without fear of corporate interference, lobbying or governmental mendacity, a world in which we didn’t actually need to be represented by politicians because we have the mechanisms in our own hands to represent ourselves.

Why do I need an MP to vote on my behalf in parliament when I can register a vote on a website instantly and have that vote counted in picoseconds? What if the Internet could slim down government in the same way it has slimmed down other disintermediated processes?

What if?Who’s Afraid Of A Regulated Web?

French president Nicolas Sarkozy has come out and said he wants a regulated web – “You need to hear our limits, our red lines” he told an audience at the two-day ‘e-G8′ conference. The AP report is linked here. His is not the first whiff of regulatory sulphur, of course – only the other day I posted about the British culture secretary sending out a clear ‘enough is enough’ message regarding privacy on the Internet after Twitter ‘made a mockery’ of that Great British Institution, the super-injunction.

Of course, it should come as no surprise to hear those who govern us (all too often, you can’t help but think, forgetting they’re supposed to be representing us) starting to talk about regulation. Wikileaks was a massive wake-up call to governments, followed by the wake-up call of the ‘Arab Spring’. We now know two things we did not fully appreciate a year ago.We have to redefine privacy, secrecy and transparency and we have to redefine governance, the aspirations of people and the way in which they are represented.

But redefining these things doesn’t necessarily mean micro-regulating them, at least in part because it’s so fast moving out there you’d be hard put to keep up – and that’s a key problem governments have found in the past: you can’t create legislation that keeps up with innovation. The Microsoft vs DOJ case showed quite clearly that an entire technology market, let alone platforms and applications, can change during a single action in the courts, let alone the time taken to draft and pass a piece of well defined legislation.

Establishing a set of principles might be a nice approach to take, but then we’ve been doing that ourselves: up to now, morality and behaviour on the Internet have been largely a function of communities – we all know what the rules are (if you use someone else’s link on Twitter, you include in the tweet that it was via them; if you send unwanted emails to people you’ll be called a spammer and face consumer unhappiness; if you hijack a hashtag, you’ll get pwned all over the place and so on) – or are in the process of coming to terms with changes and defining rules as a pretty much consensual process.

Of course, regulating the Internet in the name of privacy and responsibility is all very well, but we also have to be wary of regulating discourse – even when that discourse is uncomfortable for us. And here’s the issue at the heart of government discomfort with that discourse: the ability for people to share opinion and organise in shows of public opinion that are not ordered through the representational process that has put the people in government where they are.

I mean, imagine a world in which everyone’s voice could be heard! How insane would that be? A world where everyone had access to a viable way of voting instantly on any given topic, of canvassing opinions and sharing information without fear of corporate interference, lobbying or governmental mendacity, a world in which we didn’t actually need to be represented by politicians because we have the mechanisms in our own hands to represent ourselves.

Why do I need an MP to vote on my behalf in parliament when I can register a vote on a website instantly and have that vote counted in picoseconds? What if the Internet could slim down government in the same way it has slimmed down other disintermediated processes?

What if?

Posted in Disintermediation, General, Internet, social media, Twitter | Tagged , , , , , , , , ,
Carrington Malin

Strong MENA interest in mobile apps

Mobile users want an appy world!For those that have been watching the Arab world’s market for mobile applications, things could be about to heat up. The past few years have seen a wholesale change in perceptions of what mobile phone apps are supposed to look like, how they’re supposed to work and how they leverage Internet services. Now with the growing choice in platforms and apps, the mobile space has become very ‘appy’, but while gadget freaks across the region have been on the edge of their seats every time a brand introduces a new series of app ready phones, marketers have been biding their time. Is it a fad? Do mobile apps reach beyond geekdom? How fast is the uptake anyway?

If the results from the new Effective Measure | Spot On PR Middle East and North Africa Internet users survey are anything to go by, mobile app usage is catching on fast. 45% of Internet users taking part in our mobile usage survey across MENA told us that they used their mobile phones to access the Internet. Of those, 85% stated that they have downloaded applications for their mobile phones, whilst 27% claimed to download more than one mobile app per week. About 20% of mobile Internet users also claimed to have paid money for a mobile application download, even though availability of paid-for mobile apps in the region still remains quite limited.

Here are some more key points from the survey:

- 45% of all Middle East & North Africa Internet users surveyed use their mobile phones to access the Internet, rising to 50% among Internet users in the United Arab Emirates.

- 71% of mobile Internet users rank email as biggest mobile data activity.

- Other popular activities on the mobile Internet were social networking (34%), news & weather (29%), sports news (29%) and hobbies (25%).

- Mobile access habits of male & female users differ significantly. Female mobile Internet users surveyed in MENA were more likely to use photo and video sharing websites and applications than their male counterparts. Usage of mobile games was also more popular among female respondees than males.

- 85% of MENA mobile Internet users surveyed have downloaded apps and 27% of those surveyed download more than one app per week to their mobile phones.

- 49% of all MENA Internet users surveyed plan to buy a tablet before end of February, whereas 57% of MENA mobile Internet users plan to buy a tablet device.

Survey Downloads

Download the full survey report (PDF)

Download the press release (English, Word doc)

Download the press release (Arabic, Word doc)

- – – -

Creative Commons

Media Consumption & Habits of MENA Internet users by Effective Measure and Spot On Public Relations is licensed under a Creative Commons Attribution-No Derivative Works 3.0 United States License.

Want to read more?

If you liked reading this post about MENA mobile Internet users, you might like some of our other Internet demographics and habits surveys:

MENA Consumer E-commerce Habits Survey (September 2010)

MENA Internet habits Survey (July 2010)

15 Million MENA Facebook Users – Report (May 2010)

Twitter & Customer Service Survey (March 2010)

Spot On PR’s MENA Twitter Demographics & User Habits Survey (2009)

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Posted in Applications, E-commerce, General, Internet, Internet research, Marketing, Middle east, Middle East marketing, Mobile, Online marketing, Online Shopping, research, social media | Tagged , , , , , , , , , , , , , , , , , , , ,
Carrington Malin

Update: Egypt revolution reading list

The Egyptian people’s uprising is undoubtedly one of the most shocking, significant and, some would say,  hopeful major socio-political events (update: and now must be said highly dangerous!) that we’ve seen in our 16 years of business in the Arab world. So, as many are, we’re following developments quite closely and have been glued to Al Jazeera over the weekend and following journalists and activists in Egypt via Twitter (even though most of the country has been cut off, a few people have been tweeting over the weekend using sat phones, GSM roaming and other technologies).

Here’s a working list of our ”must read’ analysis and opinion about the demonstrations in Egypt, world opinion and the Egyptian people’s self-determination. Update: this list is not meant to be comprehensive and there are many journalists that have done an amazing job at reporting on Egypt that are not mentioned here.

Cairo is not Tehran (6 February 2011)
Some commentators are already warning that we’re seeing a remake of Iran’s Islamic revolution in Cairo: Washington columnist for the Los Angeles Times Doyle McManus disagrees.

The west should cheer, not fear, this cry for freedom in Egypt (6 February 2011)
The Observer’s award-winning chief political commentator Andrew Rawnsley believes the West’s values and its long-term self-interest demand that it backs the struggle for democracy in the Middle East.

Why Israel fears a free Egypt (6 February 2011)
Veteran negotiator US Aaron David Miller on why Israel fears a free Middle East and the risks Israel sees resulting from major changes in Egypt’s politics and government.

In Egypt, the ‘lamestream media’ shows its courage and value (6 February 2011)
The Washington Post’s Kathleen Parker argues that mainstream media covering the turmoil in Egypt deserve credit for being there and getting the news out despite the now obvious risks.

The wrong Mubarak quits. Soon the right one will go (6 February 2011)
The Independent’s Middle East correspondent Robert Fisk writes that protesters in Tahrir Square are right to be sceptical despite the apparent shake-up in Egypt’s ruling party.

Lies, damned lies (5 February 2011)
Chief Editor of Daily News Egypt Rania Al Malky gives her personal account and analysis of the Mubarak regime’s propaganda machine.  

It’s not radical Islam that worries the US – it’s independence (4 February 2011)
Famous American linguist, philosopher and political activist Noam Chomsky argues that the nature of any regime the USA backs in the Arab world is secondary to control. (The Guardian)

How to Deal with Egypt — the West’s Dilemma (4 February 2011)
Firas Al-Atraqchi Associate Professor of Practice in Journalism at American University in Cairo explains the quandry faced by Western governments in reacting to Egypt’s pro-democracy protests.

What Al Jazeera shows and doesn’t show (4 February 2011)
Sheila Carapico professor of political science at the University of Richmond and the American University in Cairo writes about how television is no longer an independent messenger, but rather a force that’s helping shape the story.

Understanding Revolutionary Egypt (4 February 2011)

Foreign Policy magazine asks three experts to to discuss how the world should adjust to Egypt’s rapidly shifting reality.

Authoritarian states in focus after Mideast turmoil (4 February 2011)
Reuters Political Risk Correspondent Peter Apps writes how demands for democracy remain a powerful force around the world.

Egypt violence exposes secret tools of state repression (4 February 2011)
BBC security correspondent Frank Gardner writes that events in Egypt during the past few days have given the world a small but painful taste of “the dark side” of President Mubarak’s regime.

Have Egypt’s rulers thought about the isolation that awaits them? (4 February 2011)
American historian, foreign policy commentator and Washington Post columnist Robert Kagan asks have Egypt’s rulers and military leaders asked themselves, after they finish bloodying the opposition, what’s next?

Egypt protests: An endgame seems to be approaching, but whose? (3 February 2011
Dan Murphy asks in the Christian Science Monitor if the intimidation of the press and human rights groups on Thursday is a prelude to a crackdown intended to ‘break the back’ of the demonstrators?

Egypt: What will happen next? (3 February 2011)
Osman Mirghani Senior Editor-at-Large for Saudi Arabia’s influencial  newspaper Asharq Al-Awsat calls for real focus on dialogue between different parties to help shape Egypt’s future.

Blood and fear in Cairo’s streets as Mubarak’s men crack down on protests (3 February 2011)
Veteran Middle East correspondent Robert Fisk calls February 2nd’s protests “final vindication of all Mubarak’s critics and a shameful indictment of the Obamas and Clintons who failed to denounce [him]“.

Mr. Mubarak holds Egypt hostage (3 February 2011)
Michael Wahid Hanna fellow and program officer at the Century Foundation writes on Foreign Policy that since the Egyptian military have been implicated in Wednesday’s violence, there should be a clear public statement from the US on Egypt.

Watching Thugs With Razors and Clubs at Tahrir Sq. (3 February 2011)*
New York Times columnist and two-time Pulitzer Prize winner Nicholas D. Kristof’s personal account of the Tahrir Square violence on Wednesday February 2nd.

It feels good to be Arab these days (3 February 2011)
Lebanese philosopher, linguist and freelance writer Goufrane Mansour writes in The Guardian “The revolutions in Tunisia and Egypt are a great awakening for Arabs led to believe they were incapable of change”.

U.S. Interests in Peril as Youth Rebel, Leaders Quit in Mideast (3 February 2011)
Bloomberg analysis on how the events of the past few weeks have irrevocably altered politics of the Middle East making new demands on the way the US deals with countries in the region.

In Cairo streets, a fight for the Arab future (2 February 2011)*
Anthony Shadid, foreign correspondent for the New York Times, on how the Arab world may never be the same again.

Game over: The chance for democracy in Egypt is lost (2 February 2011)
Robert Springborg, professor of national security affairs at the Naval Postgraduate School and Program Manager for the Middle East for the Center for Civil-Military Relations, describes on Foreign Policy how the Egyptian president and military have outsmarted the opposition and the Obama administration.

The New Arab World Order (31 January 2011)
Robert D. Kaplan sums up the dangers of a revolution for US interests and what action President Barack Obama should take on Foreign Policy.

Pharaoh’s End (31 January 2011)

Foreign Policy asks five top experts how Barack Obama should respond to the growing signs of revolt on Egypt’s streets.

Arab rebellions puncture Qaeda propaganda (31 January 2011)
Reuters Security Correspondent William Maclean reports than some sources see the pro-democracy demonstrations in Egypt as a huge defeat for Al Qaeda.

Egypt: a day of deadlock (31 Jan 2011)
Brian Whitaker sums up the impasse between President Mubarak and the popular movement of demonstators calling for democracy very well.

Washington Plays for Time in Egypt and the Arab World (30 Jan 2011)
Massimo Calabresi writes about Tunisia revolutions past and the US position on the Egypt demonstrations on TIME’s politics and policy blog.

Egyptian army holds key to Mubarak’s fate (30 Jan 2011)
Alistair Lyon, Reuters Special Correspondent, reviews the role of the Egyptian military establishment.

Investors face risks however Egypt plays out (30 Jan 2011)
Reuters Political Risk Correspondent Peter Apps weighs the economic risk now associated with Egypt, with or without Hosni Mubarak.

Mubarak’s dictatorship must end now (30 Jan 2011)
The UK’s Sunday Observer on the impasse and unsustainable deadlock between Egypt’s people and president.

A test of Egypt’s military and its relations with U.S. (30 Jan 2011)
Washington Post Staff Writers Howard Schneider and Greg Jaffe review the USA-Egypt military relationship.

Obama Presses for Change but Not a New Face at the Top (29 Jan 2011)*
New York Time’s David E. Sanger and Helene Cooper on Egypt, US policy and the Obama adminsitration’s recent statements.

President Obama: here is your “game changer” (29 Jan 2011)
Amaney Jamal, Ellen Lust and Tarek Masoud on the Foreign Policy blog on the fears of the Obama administration.

Yearning for Respect, Arabs Find a Voice (29 Jan 2011)*
Anthony Shadid, foreign correspondent for the New York Times, writing on the shared destiny that is driving change in Egypt and Tunisia.

Arab rulers’ only option is reform (29 Jan 2011)
Editorial in Lebanon’s Daily Star: Arab autocrats should learn it is too late for them to undertake reform, but it is their only way forward.

Why Egypt matters (28 Jan 2011)
Roger Hardy, Middle East analyst at Woodrow Wilson Center, on BBC News website.

The scent of jasmine spreads (27 Jan 2011)
The Economist calls it again. “the real question for Mr Mubarak is whether he wants to leave his country with a chance of peaceful change, or to leave it ablaze.”

* New York Times requires log-in. If you don’t want to register, you can search for the headline in Google and it’s usually possible to read the story without logging in to NYT.

You can find more links to breaking news, blog posts, photos and other updates from the past few days via Spot On PR’s Twitter profile @spotonpr

Last updated  6 February 2011, 8pm UAE / 4pm GMT

Posted in General, Middle east | Tagged , , , , , , ,
Carrington Malin

Egypt Facebook demographics

We’ve seen a sharp increase in interest in our Middle East and North Africa Facebook Demographics report from last year since Egypt’s reported moves to block the social media platform following public protests on January 25th, 2011. For this reason, we’ve just updated the Egypt country section of this report, which you can download as an Adobe Acrobat file.

Egypt still leads the Arab world in numbers of Facebook subscribers, with 5 million members and has the largest number of users of Facebook’s Arabic interface (2.2 million Facebook Arabic users in Egypt, versus 1.8 million in the Kingdom of Saudi Arabia). 30% of Egypt’s 17 million Internet users are Facebook subscribers: up from 20% in May 2010.

MENA'S TOP FIVE FACEBOOK COMMUNITIES

Nearly 3 million of Egypt’s 5 million Facebook subscribers are under the age of 25 years old (58%), making it one of the youngest Facebook communities in the MENA region. 63% of Egyptian Facebook members are male.

Survey Downloads

Egypt Facebook Demographics (January 2011 update)

Middle East & North Africa Facebook Demographics (May 2010)

Want to read more?

If you liked reading this post about MENA Internet users, you might like some of our other Internet demographics and habits surveys:

MENA Consumer E-commerce Habits Survey (September 2010)

MENA Internet Habits Survey (July 2010)

Twitter & Customer Service Survey (March 2010)

Spot On PR’s MENA Twitter Demographics & User Habits Survey (2009)

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